Prestige — Direct-to-Film (DTF)
- A3+ · A3+R · A4 · R1 · R2 · R2 PRO
Prestige Small-Format DTF Printer
Limited warranty for small-format Prestige DTF printers, with training-based coverage tiers and up to 2-printhead conditional coverage.
- L2 · XL2 · XL2 PRO · XL3 · XL4
Prestige Large-Format DTF Printer
Limited warranty for large-format Prestige DTF printers, with training-based coverage tiers and up to 2-printhead conditional coverage.
- X6
Prestige Industrial DTF Printer
Limited warranty for the Prestige Industrial DTF printer, with on-site training coverage and up to 3-printhead conditional coverage.
Aries — UV Direct-to-Film (UV DTF)
- Aries 113 · Aries 213
Aries Small-Format UV DTF Printer
Limited warranty for small-format Aries UV DTF printers, with training-based coverage tiers and conditional printhead coverage.
- Aries 124
Aries Large-Format UV DTF Printer
Limited warranty for the large-format Aries UV DTF printer, with training-based coverage tiers and conditional printhead coverage.
Arc — Flatbed Cutter
- Arc 127 · Arc 136
Arc Flatbed Cutter
Limited warranty for Arc flatbed cutters. Virtual training recommended.
Seismo & Miro — Powder Shaker & Dryer
- Miro Series · Seismo LR / V / M / L / A Series
Powder Shaker & Dryer
Limited warranty for Powder Shaker and Dryer units across the Miro and Seismo series.
General Equipment
- Prisma Mini / Auto / Dual · FoldFlex 100 · Mars 136 · other general products
General Limited Warranty
Applies to DTF Station North America general-category products not covered by a separate product-specific warranty policy.
Printheads and self-service
Replacement printheads carry their own warranty and return terms, and there is a separate agreement for customers who carry out their own repairs with our guidance.
Registering a machine, or making a claim?
Send us the model, the serial number and your purchase details and our US-based team will pick it up from there.
Contact support