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Prestige XL4

Prestige XL4 Quick Start Guide

Every step links to its own moment in the videos, so you never hunt for the right part again.

  • 24 steps
  • 297 instructions
  • 4 videos
  • 4 chapters
  • Updated 2026-04-20

Installation & setup guideThe full manual, beyond first setup. · All manuals

1. Initial Overview

SECTION 1: IMPORTANT CHANGES AT DTF STATION

This video provides an initial overview of recent changes at DTF Station and explains how to locate essential setup resources, including software, videos, and documentation.

Written steps1

Steps

  1. R2 Pro users and newer models no longer require traditional software activation codes.
  2. Neostampa software is now provided with a physical dongle included in your supply bundle when purchasing a DTF Station printer or the software separately.
  3. The software packaging is bright yellow and clearly marked as important.
  4. Do not discard this packaging or dongle.
  5. The dongle acts as both the software key and license.
  6. If the dongle is lost or thrown away, printing will not be possible and a replacement will be required.
  7. Follow the instructions in the quick start guide to register your software via Discord.
  8. The serial number needed for registration is printed on the physical dongle.
  9. Refer to the DTF Station YouTube channel for step by step Neosta tutorial videos.
  10. Follow the channel to stay up to date with the latest updates and guidance. SECTION 2: LOCATING THE QUICK START GUIDE AND RESOURCES
  11. Locate the USB drive included with your printer.
  12. If the USB drive is missing or incomplete, check the email from the dealer where the printer was purchased.
  13. The email will contain the most up to date quick start guide URL link.
  14. Open the quick start guide PDF file.
  15. Click on the Important Resources section.
  16. Download the quick start guide PDF.
  17. Save a copy of the PDF to your desktop.
  18. The quick start guide is a single page document containing QR codes and links to all required setup resources.
  19. Store this file in an easily accessible location for future reference.

Proceed to the next setup video to continue the installation and configuration process.

2. Assembly

  1. 0:00Required Tools and Crate Unpacking
  2. 4:12Stand Assembly Preparation
  3. 6:34Crossbar and Stand Assembly
  4. 8:13Media Tension and Takeup System Installation
  5. 12:46Mounting the Printer to the Stand
  6. 15:33Sensor Reinstallation and Bulk Ink System Setup
  7. 19:16Waste Ink and Wet Cap System Installation
  8. 21:27Final Hardware Setup and Power On
  9. 23:08Power Verification Test
  10. 23:41Completion
Written steps10

Required Tools and Crate Unpacking

Watch this part0:00
  1. Gather the required tools: drill, Phillips screwdriver, pliers, scissors, flathead screwdriver, hammer, Allen wrench, and safety gloves.
  2. Use a flathead screwdriver to lift the metal notches around the crate lid.
  3. Use pliers to straighten each lifted notch upward.
  4. Repeat this process for all notches around the crate lid.
  5. Use a hammer or pliers to pry the crate lid off.
  6. Carefully lift and remove the lid.
  7. Push open the front panel of the crate, then the back, followed by the side panels.
  8. Locate the crate protection brackets used for shipping.
  9. Use a power drill to remove all screws securing the brackets.
  10. Remove the brackets from the crate.
  11. Inspect all unpacked components and verify all parts and supplies are present.
  12. Locate and discard the small box containing the shipping dehumidifier.
  13. If any items are missing, immediately contact a DTF Station representative.
  14. Remove all protective wrapping from the printer.

Stand Assembly Preparation

Watch this part4:12
  1. Ensure at least four people are available to lift the printer.
  2. Locate the four stand feet marked with L and R.
  3. Turn each foot stopper counterclockwise to lower the foot to the ground.
  4. Loosen the Allen screws on the leg.
  5. Attach the leg to the correct foot, matching L and R markings.
  6. Insert two Allen screws into the side holes and tighten them.
  7. Lay the foot flat and install two additional screws on the bottom.
  8. Repeat this process for the opposite foot.

Crossbar and Stand Assembly

Watch this part6:34
  1. Locate the first crossbar.
  2. Attach the crossbar to the legs, ensuring it faces the leg lettering.
  3. Insert all screws first, then tighten them once aligned.
  4. Loosen the foot stoppers so the stand rests on wheels.
  5. Rotate the stand.
  6. Locate and attach the second crossbar using the same process.
  7. Attach the wet cap cleaning solution bottle holder to the right leg.
  8. Attach the waste ink container assembly to the back or side of the leg.

Media Tension and Takeup System Installation

Watch this part8:13
  1. Attach the media tension bar holder brackets to the top rear crossbar.
  2. Insert screws but do not fully tighten.
  3. Insert the media tension bar into the brackets.
  4. Center the bar and tighten the screws.
  5. Verify the tension bar moves freely up and down.
  6. Loosen screws if movement is restricted.
  7. Attach the media takeup bar holder brackets below the tension bar brackets.
  8. Insert the first media takeup bar, center it, and tighten screws carefully.
  9. Insert the second media takeup bar but do not tighten screws yet.
  10. Locate the takeup reel motors.
  11. Detach the sensor by pressing the clip and gently removing the white socket connector.
  12. Set the sensors aside safely.
  13. Slide the takeup reel motors onto the bar and center them.
  14. Tighten the motor mounting screws.

Mounting the Printer to the Stand

Watch this part12:46
  1. Position the stand and prepare the printer with at least four people lifting.
  2. Align the stand with the printer mounting points.
  3. Match the L and R markings to the front of the printer.
  4. Lower the printer onto the stand, aligning holes with pins.
  5. Remove transportation brackets from the bottom of the printer.
  6. Insert mounting screws to secure the printer to the stand.
  7. Thread all screws first, then tighten fully once aligned.
  8. Attach optional monitor arm, keyboard arm, and desktop tray if desired.
  9. Place the cleaning solution bottle into its holder.

Sensor Reinstallation and Bulk Ink System Setup

Watch this part15:33
  1. Reinstall the previously removed takeup reel sensor facing the back.
  2. Secure the sensor with screws.
  3. Reconnect the white socket connector to the motor.
  4. Route the wire under the crossbar, not over the tension bar.
  5. Begin installing the bulk ink system at the rear of the printer.
  6. Loosen mounting screws as shown.
  7. Lift and position the bulk ink system on top of the printer.
  8. Move socket connectors and circulation tubes out of the way.
  9. Thread the two-pin white socket connector through the access hole.
  10. Align the ink system onto the loosened screws without tightening.
  11. Verify the system is not resting on any cables.
  12. Connect the loose internal tube to the bulk ink tube.
  13. Connect the white ink circulation and stirring motor socket connectors.
  14. Match tube labels and connect each tube to the correct ink bottle valve.
  15. Ensure all tubes are fully seated and airtight.
  16. Confirm no tubes are kinked.
  17. Verify white ink circulation tubes are connected to the pump.
  18. Close the cover and tighten screws.
  19. Connect the two-pin white socket connector for the LED light.
  20. Close the left side cover.

Waste Ink and Wet Cap System Installation

Watch this part19:16
  1. Open the right side cover.
  2. Remove the waste ink tube holder from the Ziploc bag.
  3. Route ink tubes through the bottom hole without kinks.
  4. Insert tubes into the holder and tighten screws.
  5. Measure and trim tubes so they slightly extend into the waste ink bottle.
  6. Press the white button on the waste ink bottle to test the alarm.
  7. Flip the bottle upside down to confirm the alarm sounds.
  8. Leave the right cover open.
  9. Route auto wet cap solution tubes into the front bottle opening.
  10. Cut tube length as shown and insert into the bottle.
  11. Ensure tubes reach the bottom of the bottle.

Final Hardware Setup and Power On

Watch this part21:27
  1. Remove all shipping tape from the front cover.
  2. Open the main cover and remove protective film from the carriage rail.
  3. Locate and remove the print head carriage L bracket lock using an Allen key.
  4. Store the L bracket in the black accessory box.
  5. Connect the main power cord from the printer to the wall outlet.
  6. Connect the takeup reel motor power cord.
  7. Turn on the printer main power.
  8. Release the emergency stop button by turning it clockwise.
  9. Verify the printer screen powers on and displays idle status.
  10. If the screen does not turn on, recheck the emergency stop.
  11. If power issues persist, stop and contact DTF Station support.

Power Verification Test

Watch this part23:08
  1. On the control panel, press Menu.
  2. Navigate up once and select System.
  3. Navigate down twice and select Running Machine.
  4. Observe the carriage moving left and right.
  5. Press Cancel to stop movement.
  6. Press Menu to return to idle status.

Completion

Watch this part23:41
  1. Confirm the printer is fully assembled.
  2. Wait for a DTF Station technician to assist with ink filling and initial setup.

3. Pilot Software Setup

  1. 0:00Overview and System Requirements
  2. 1:04Downloading Pilot Software
  3. 2:04Installing Pilot Software
  4. 3:32Network Connection and IP Setup
  5. 5:43Language Selection and Port Configuration
  6. 7:27Parameter Configuration
  7. 8:56Completion
Written steps7

Overview and System Requirements

Watch this part0:00
  1. This setup video is divided into five steps and uses footage from Prestige R1 and XL2 printers, though the process is similar for all compatible models.
  2. DTF Station Pilot is required to communicate with your DTF printer.
  3. The software runs on Windows PCs only and is not compatible with Mac or tablet PCs.
  4. Microsoft Surface Pro is considered a tablet PC and may not run the program properly.
  5. Recommended operating system is Windows 11 or later.
  6. CPU should be Intel i5 or i7 with a minimum speed of 2.6 GHz.
  7. Computer must have at least 500 GB of free storage.
  8. An SSD is recommended over an HDD.
  9. Minimum RAM requirement is 8 GB, though higher is preferred.

Downloading Pilot Software

Watch this part1:04
  1. Locate the Quick Start Guide PDF from the USB thumb drive or from your dealer.
  2. Double-click the Quick Start Guide PDF.
  3. Click on Important Resources.
  4. Download the DTF Station Pilot software.
  5. Software versions may vary depending on printer model.
  6. Locate the serial number sticker on your printer.
  7. If the printer was manufactured before December 2024, firmware and motherboard upgrades may be required.
  8. Contact DTF Station technicians to confirm compatibility.
  9. Download the motherboard upgrade package and firmware configuration files if needed.
  10. Temporarily disable antivirus software or whitelist the installer to prevent interference.
  11. Confirm the download in your Downloads folder.
  12. Verify that your Ethernet cable is connected, as the printer will be connected to the computer in later steps.
  13. If using a laptop without an Ethernet port, prepare an Ethernet adapter.

Installing Pilot Software

Watch this part2:04
  1. Double-click the downloaded.exe installation file.
  2. Follow the on-screen installation instructions.
  3. Accept the license agreement.
  4. Allow installation of Microsoft Visual C++ and related packages.
  5. Each installation should take no more than one minute.
  6. If installation appears stuck, check the taskbar for hidden pop-up prompts.
  7. Once installation is complete, rename the DTF Station Pilot desktop icon to match your printer model (example: R1).
  8. Double-click the icon to launch Pilot.
  9. A blinking red connection symbol indicates the printer is not connected.
  10. A red or yellow light bulb icon indicates system errors.
  11. Click the light bulb icon to open the log tab for error details.

Network Connection and IP Setup

Watch this part3:32
  1. Connect the Ethernet cable between the printer and computer.
  2. Turn on the printer.
  3. The connection indicator may still blink red initially.
  4. Open the Windows Start menu and search for Ethernet settings.
  5. Click Ethernet to view active connections.
  6. Identify the printer connection by unplugging the Ethernet cable and observing which adapter disconnects.
  7. Return to Pilot and open the Advanced tab.
  8. Click Admin Menu, then Network.
  9. Select the correct Ethernet connection from the drop-down menu.
  10. Enter a local IP address that matches the server IP except for the last two digits.
  11. Do not use 10 as the final digits.
  12. Example IP: 192.168.127.16
  13. Click Set, then OK.
  14. Wait 5–10 seconds for parameters to load.
  15. A green connection symbol and light bulb indicate successful communication.
  16. If parameters fail to load, update firmware and motherboard.
  17. If connection remains red, try a different Ethernet cable, adapter, or IP ending (such as 17 or 18).
  18. Contact DTF Station support if issues persist.

Language Selection and Port Configuration

Watch this part5:43
  1. If the bottom-left connection icon is blinking red, navigate to the last main tab on the right.
  2. Select the last subtab.
  3. Click the first available icon to configure printer connection.
  4. Select the correct Ethernet port from the drop-down menu.
  5. Enter the printer IP address, ensuring the final two digits differ from the server IP.
  6. Click Save, then OK.
  7. Close the pop-up window.
  8. Wait for the green solid connection indicator.
  9. Click the second button from the top.
  10. Select English from the language drop-down menu.
  11. Confirm by clicking OK.
  12. Close Pilot and reopen it to apply the language change.
  13. If issues persist, contact DTF Station technicians.

Parameter Configuration

Watch this part7:27
  1. Open DTF Station Pilot.
  2. Review and match all settings shown in the setup video.
  3. Ensure the Spot Color option is unchecked, as it may interfere with DigiRip settings.
  4. Adjust Print Start Position based on how the film is loaded.
  5. Measure the distance from the carriage home position to the start of the film.
  6. Typical values range between 50 and 70 if the film is centered.
  7. Refer to the DTF Station overview video for detailed explanations of each parameter.
  8. Click Save once settings are matched.
  9. Press the Home button to verify the carriage returns to the home position.
  10. Right-click the Pilot icon in the taskbar and select Pin to Taskbar.
  11. Close Pilot and reopen it to confirm the connection remains active.

Completion

Watch this part8:56
  1. Confirm Pilot software is connected and functioning correctly.
  2. Proceed to the next setup video.

4. NeoStampa Setup

  1. 0:00Overview
  2. 0:10Step One – Download and Install Neostampa
  3. 2:00Step Two – Activate Dongle
  4. 4:57Step Three – Printer Scheme and ICC Profiles
  5. 9:27Step Four – Media Setup and Cost Calculation
  6. 15:46Completion
Written steps6

Overview

Watch this part0:00
  1. This setup video is divided into four steps for easy navigation.
  2. Ensure you have the Quick Start Guide PDF before beginning. If not, request it from your dealer.

Step One – Download and Install Neostampa

Watch this part0:10
  1. Double-click the Quick Start Guide PDF.
  2. The PDF will open in your internet browser.
  3. Scroll down and click Importing Resources.
  4. Open the Neostampa folder.
  5. Select the appropriate Neostampa RIP for your printer. In this example, R2 Pro is used.
  6. Click Download and confirm the download.
  7. Software versions may vary. This example uses version 25.2.0.
  8. Note that ICC profiles will be covered in a separate Neostampa video.
  9. Once the download is complete, double-click the installer.
  10. Select your language and click OK.
  11. Accept the agreement.
  12. Click Next twice, then click Install.
  13. Installation should take no more than 10 minutes depending on computer specifications.
  14. Click Finish when installation is complete.

Step Two – Activate Dongle

Watch this part2:00
  1. Insert the Neostampa dongle into your computer.
  2. The dongle must be inserted to open and print from Neostampa.
  3. Wait until the dongle light turns green.
  4. Launch Neostampa Delta.
  5. Click Yes on any system prompts.
  6. If launching for the first time, allow time for dongle installation to complete.
  7. When prompted, enter your account details and click Continue.
  8. Check your email for a verification code sent from neostampa or inedit.com.
  9. Enter the verification code and click Continue.
  10. Enter your printer details and any additional printers.
  11. In this example, select Prestige R2 Pro and add Prestige XL2.
  12. Click Request Trial.
  13. Your screen will confirm successful activation even if a one-month period is shown.
  14. If the dongle fails to validate, remove all USB devices except the dongle, restart the computer, and reopen Neostampa.
  15. Click Continue Trial, then click OK.
  16. In the printer driver dialog, click Add.
  17. Select DTF Station, choose your printer driver, and click Install.
  18. Press OK.
  19. Select TCP IP port as the connection type.
  20. Click Close.
  21. Click Help, then Activation Keys to confirm license validity.
  22. Click Info to confirm the dongle is active and view expiration details.

Step Three – Printer Scheme and ICC Profiles

Watch this part4:57
  1. Locate your Quick Start Guide.
  2. Scan or click the Important Resources QR code.
  3. Open Neostampa and select your printer.
  4. In this example, Prestige R2 Pro is selected.
  5. Download the required print modes. Example modes include 720x1800 and 720x2400.
  6. Large files may take time to download.
  7. Once downloaded, open the folder.
  8. Right-click each file and select Extract All.
  9. Move extracted folders to a safe location such as the desktop.
  10. Open Neostampa and click New Job.
  11. Select DTGDTF as the document type.
  12. Select your printer and click OK.
  13. Click the three-dot icon to open Scheme Manager.
  14. Click Add and navigate to the extracted scheme folder.
  15. Double-click the CPS file.
  16. If a Printing Mode Not Supported error appears, verify the settings.
  17. Select Five Color mode.
  18. Select the correct quality such as 720x800.
  19. Ignore pass count.
  20. Open Mode Colors and change Orange to White.
  21. Click OK, then Save, then Yes.
  22. Repeat these steps to import additional schemes.
  23. Verify that multiple schemes are now available.

Step Four – Media Setup and Cost Calculation

Watch this part9:27
  1. Click New Job.
  2. Select your printer and scheme.
  3. Click OK.
  4. Under Predefined Sizes, verify media width.
  5. Right-click media width to change units if needed.
  6. Example media width is 13 inches.
  7. Leave media length unchecked unless margins are required.
  8. Click New to create a media profile.
  9. Enter a media name.
  10. Change media color RGB to 105 to create a visible gray background.
  11. Save the media profile.
  12. Add additional media profiles as needed.
  13. Open the Control Center.
  14. If printers or schemes are missing, open Preferences.
  15. Set currency and measurement units.
  16. Verify both services are running under Services.
  17. Open Data Sources.
  18. Add port 127.0.0.1:27001 if not already listed.
  19. Confirm the data source is active.
  20. Open Consumables.
  21. Select your printer.
  22. Under Materials, select the correct film.
  23. Set width and adjust length if using roll media.
  24. Enter material cost and click Save.
  25. Import an image using Add File or drag and drop.
  26. Ensure the connection is set to TCP.
  27. Click Nesting and set margins to 0.25.
  28. Center images as needed.
  29. Click Print and wait for the progress bar.
  30. Return to Control Center and open Consumables.
  31. Under Inks, add ink pricing and save.
  32. Verify job history and cost calculations.
  33. Adjust media selection if costs display incorrectly.
  34. Reprint and confirm updated job costs.
  35. Customize print history columns and export records if needed.

Completion

Watch this part15:46
  1. Confirm media, ink, and cost calculations are correct.
  2. Basic Neostampa setup is now complete.

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