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Prestige XL3

Prestige XL3 Quick Start Guide

Every step links to its own moment in the videos, so you never hunt for the right part again.

  • 31 steps
  • 352 instructions
  • 4 videos
  • 4 chapters
  • Updated 2026-04-16

Installation & setup guideThe full manual, beyond first setup. · All manuals

1. Initial Overview

  1. 0:01Overview of Software Changes at DTF Station
  2. 1:11Locating the Quick Start Guide and Resources
  3. 1:47Completion and Next Steps
Written steps3

Overview of Software Changes at DTF Station

Watch this part0:01
  1. Note that R2 Pro users and higher no longer require software activation codes.
  2. Confirm receipt of the Neosta software included with the supply bundle or purchased separately.
  3. Identify the bright yellow Neosta software packaging labeled “Important”.
  4. Do not discard the packaging, as it contains the physical dongle required to operate the software.
  5. Understand that loss of the dongle will prevent printing and requires replacement at the user’s expense.
  6. Locate the serial number printed on the physical dongle.
  7. Follow the Quick Start Guide instructions to register the software via Discord using the dongle serial number.
  8. Access the DTF Station YouTube channel for step-by-step Neosta instructional videos.

Locating the Quick Start Guide and Resources

Watch this part1:11

What you need

  • Quick Start Guide PDF downloaded
  • File saved to desktop
  • QR codes and resource links accessible
  1. Locate the USB drive included with the printer.
  2. If the USB drive is missing or empty, check the purchase confirmation email from the dealer.
  3. Use the provided link in the email to access the most up-to-date Quick Start Guide.
  4. Double click the Quick Start Guide PDF file.
  5. Click on “Important Resources” within the document.
  6. Download the Quick Start Guide PDF.
  7. Save a copy of the PDF to the desktop.
  8. Store the file in an easily accessible location for future reference.

Completion and Next Steps

Watch this part1:47
  1. Confirm all required resources are accessible from the Quick Start Guide.
  2. Proceed to the next setup video.

2. Assembly

  1. 0:00Required Tools and Crate Preparation
  2. 2:03Removing Crate Brackets and Unpacking
  3. 4:12Stand Assembly Preparation
  4. 6:34Crossbar and Stand Assembly
  5. 8:13Accessories and Media System Installation
  6. 11:10Takeup Reel Motor Installation
  7. 12:46Mounting the Printer onto the Stand
  8. 14:12Optional Accessories Installation
  9. 15:33Sensor Reinstallation
  10. 16:23Bulk Ink System Installation
  11. 19:16Waste Ink and Wet Cap Tube Installation
  12. 21:27Wet Cap Solution Tube and Final Hardware Setup
  13. 22:02Power and Initial Startup
  14. 23:08Power Verification Test
  15. 23:41Completion and Next Steps
Written steps15

Required Tools and Crate Preparation

Watch this part0:00
  1. Gather the required tools: drill, Phillips screwdriver, pliers, scissors, flathead screwdriver, hammer, Allen wrench, and safety gloves.
  2. Prepare a flathead screwdriver and pliers.
  3. Use the flathead screwdriver to lift the metal notches around the crate lid.
  4. Use pliers to straighten each notch upward.
  5. Repeat this process for all notches around the crate lid.
  6. Use a hammer or pliers to pry the crate lid off.
  7. Carefully lift and remove the lid.
  8. Repeat this process for the front, back, and sides of the crate until fully opened.

Removing Crate Brackets and Unpacking

Watch this part2:03
  1. Locate the crate brackets inside the crate.
  2. Use a power drill to remove all screws securing the crate brackets.
  3. Remove the brackets from the crate.
  4. Review all unpacked items and confirm all parts and supplies are present.
  5. Locate and discard the small box containing the dehumidifier, as it is for shipping purposes only.
  6. If any items are missing, immediately contact a DTF Station representative.

Stand Assembly Preparation

Watch this part4:12
  1. Ensure at least four people are available to lift the printer.
  2. Locate the four stand feet marked with L and R.
  3. Turn the foot stoppers counterclockwise to lower them to the ground.
  4. Loosen the Allen screws to attach each leg to its corresponding foot.
  5. Verify the correct L and R orientation.
  6. Secure each leg to the foot using Allen screws on both sides.
  7. Lay the foot flat and install two additional screws on the bottom.
  8. Repeat for the opposite foot.

Crossbar and Stand Assembly

Watch this part6:34
  1. Locate the first crossbar and align it with the leg markings.
  2. Insert all screws loosely.
  3. Tighten all screws once aligned.
  4. Loosen the foot stoppers so the stand rests on wheels.
  5. Rotate the stand.
  6. Install the second crossbar using the same process.
  7. Press the breakers and secure the crossbar.

Accessories and Media System Installation

Watch this part8:13
  1. Attach the wet cap cleaning solution bottle holder to the right-side leg.
  2. Attach the waste ink container assembly to the back or side of the leg.
  3. Install the tension bar holder brackets on the back crossbar.
  4. Insert screws but do not fully tighten.
  5. Insert the media tension bar into the brackets.
  6. Center the bar and tighten the screws.
  7. Verify the bar moves freely up and down.
  8. Install the media takeup bar holder brackets below the tension bar brackets.
  9. Insert and secure the first media takeup bar.
  10. Insert the second media takeup bar without tightening yet.

Takeup Reel Motor Installation

Watch this part11:10
  1. Locate the takeup reel motors.
  2. Detach the sensor connector by pressing the clip and pulling out the white socket.
  3. Set the sensors aside safely.
  4. Loosen the motor lock and slide the motor onto the bar.
  5. Center the motor and tighten the screws.
  6. Repeat for the second motor if applicable.

Mounting the Printer onto the Stand

Watch this part12:46
  1. Assemble a team of at least four to five people.
  2. Align the stand with the printer mounting points.
  3. Lift and lower the printer onto the stand pins.
  4. Verify the L and R markings match the printer orientation.
  5. Remove the transportation brackets from the printer bottom.
  6. Insert all mounting screws.
  7. Once all screws are aligned, fully tighten them to secure the printer.

Optional Accessories Installation

Watch this part14:12
  1. Attach the desktop monitor arm if included.
  2. Attach the keyboard tray to the monitor arm.
  3. Install the desktop tray as shown.
  4. Place the cleaning solution bottle into its holder.

Sensor Reinstallation

Watch this part15:33
  1. Retrieve the previously removed sensor.
  2. Remove the two mounting screws.
  3. Attach the sensor facing toward the back of the printer.
  4. Reconnect the white socket connector securely.
  5. Route the wire under the crossbar, not over the tension bar.

Bulk Ink System Installation

Watch this part16:23
  1. Remove or loosen the indicated screws on the back of the printer.
  2. Move socket connectors and the white ink circulation tube out of the way.
  3. Lift and position the bulk ink system on top of the printer.
  4. Thread the two-in-one white socket connector through the designated hole.
  5. Seat the bulk ink system onto the loosened screws without tightening.
  6. Confirm the system is not resting on any cables.
  7. Connect the internal loose tube to the bulk ink system tube.
  8. Connect the white ink circulation and stirring motor socket connectors.
  9. Connect all labeled ink tubes to their corresponding ink bottle valves.
  10. Ensure all tubes are fully seated and airtight.
  11. Verify no tubes are kinked.
  12. Confirm white ink circulation tubes are connected to the circulation pump.
  13. Close the cover and tighten all screws.

Waste Ink and Wet Cap Tube Installation

Watch this part19:16
  1. Open the right-side cover.
  2. Remove the Ziploc bag containing the waste ink tube holder.
  3. Thread the waste ink tubes through the bottom hole.
  4. Insert the tubes into the tube holder.
  5. Tighten the holder screws.
  6. Cut tubes so they extend slightly into the waste ink bottle.
  7. Press the white button on the waste ink bottle to activate the alarm.
  8. Flip the bottle upside down once to confirm the alarm beeps.
  9. Leave the right-side cover open.

Wet Cap Solution Tube and Final Hardware Setup

Watch this part21:27
  1. Locate the wet cap solution tubes.
  2. Thread the tubes through the front hole.
  3. Cut the tubes to length as shown.
  4. Insert tubes into the cleaning solution bottle so they reach the bottom.
  5. Remove all shipping tape from the front cover.
  6. Open the main cover and remove protective film from the carriage rail.
  7. Locate the print head carriage L-bracket lock.
  8. Remove the screws using an Allen key.
  9. Store the L-bracket in the black box provided.

Power and Initial Startup

Watch this part22:02
  1. Retrieve the main power cord from the black box.
  2. Connect the power cord to the wall outlet and printer main switch.
  3. Connect the takeup reel motor power cord.
  4. Turn on the printer.
  5. Use a surge protector with battery backup.
  6. Release the emergency stop button by turning it clockwise.
  7. Verify the printer screen powers on and shows status idle.

Power Verification Test

Watch this part23:08
  1. Press menu on the control panel.
  2. Press up once and select system.
  3. Press down twice and select running machine.
  4. Observe the carriage moving left to right.
  5. Press cancel to stop movement.
  6. Press menu to return to status idle.

Completion and Next Steps

Watch this part23:41
  1. Confirm the printer is fully assembled.
  2. Do not fill ink or configure the printer at this stage.
  3. Wait for assistance from a DTF Station technician for ink filling and setup.

3. Pilot Software Setup

  1. 0:00Overview and System Requirements
  2. 0:32Step One – Downloading DTF Station Pilot
  3. 2:04Step Two – Installing DTF Station Pilot
  4. 3:32Ethernet Connection and Network Configuration
  5. 5:12Network Troubleshooting
  6. 5:43Step Three – Language Selection and Port Setup
  7. 6:44Step Four – Setting Parameters
  8. 8:21Final Setup and Verification
Written steps8

Overview and System Requirements

Watch this part0:00
  1. Confirm the setup will be performed on a Windows PC.
  2. Verify the computer is not a Mac or tablet PC.
  3. Confirm the computer is not a Microsoft Surface Pro.
  4. Ensure the operating system is Windows 11 or later.
  5. Verify the CPU is at least an i5 or i7 with a minimum speed of 2.6 GHz.
  6. Confirm at least 500 GB of free storage is available.
  7. Use an SSD instead of an HDD if purchasing a new computer.
  8. Ensure the system has at least 8 GB of RAM, with higher recommended.

Step One – Downloading DTF Station Pilot

Watch this part0:32
  1. Locate the quick start guide PDF from the USB thumb drive or dealer.
  2. Doubleclick the quick start guide PDF to open it.
  3. Click Important Resources.
  4. Download DTF Station Pilot.
  5. Locate the serial number sticker on the printer.
  6. Verify the printer manufacturing date.
  7. If manufactured before December 2024, confirm whether a firmware and motherboard upgrade is required.
  8. Contact DTF Station technicians if compatibility is unclear.
  9. Open the DTF Station Pilot program upgrade folder.
  10. Download the motherboard upgrade package and firmware configuration files if required.
  11. Disable Windows firewall or antivirus temporarily or whitelist the program.
  12. Confirm the installer has downloaded successfully.
  13. Verify the computer Ethernet cable connection.
  14. If using a laptop without an Ethernet port, prepare an Ethernet adapter.

Step Two – Installing DTF Station Pilot

Watch this part2:04
  1. Doubleclick the downloaded.exe installation file.
  2. Accept the license terms.
  3. Allow Microsoft Visual C++ and required packages to install.
  4. Monitor the taskbar for any hidden installation prompts.
  5. Wait for the installation to complete.
  6. Rename the DTF Station Pilot icon to R1.
  7. Doubleclick the icon to open DTF Station Pilot.
  8. Observe the connection symbol on the left side.
  9. Observe the light bulb error indicator on the right side.
  10. Click the light bulb icon to open the log tab if errors are shown.

Ethernet Connection and Network Configuration

Watch this part3:32
  1. Connect the Ethernet cable between the printer and computer.
  2. Turn the printer power on.
  3. Click the Windows Start button.
  4. Type Ethernet and open Ethernet settings.
  5. Identify the Ethernet connection labeled as unidentified network.
  6. Click Change adapter options.
  7. Remove the Ethernet cable and observe which connection disconnects.
  8. Reconnect the Ethernet cable to confirm the correct adapter.
  9. Return to DTF Station Pilot.
  10. Click the Advanced tab.
  11. Click Admin Menu.
  12. Select Network.
  13. Choose the correct Ethernet adapter from the dropdown.
  14. Enter a local IP address matching the server IP except for the last two digits.
  15. Enter 192.168.127.16 as an example.
  16. Avoid using 10 as the last two digits.
  17. Click Set, then click OK.
  18. Wait 5 to 10 seconds for parameters to load.
  19. Confirm the connection symbol and light bulb turn green.

Network Troubleshooting

Watch this part5:12
  1. If a failed to load parameters message appears, update the motherboard and firmware.
  2. If the connection symbol does not turn green, replace the Ethernet cable.
  3. Try a different Ethernet adapter if needed.
  4. Attempt a different IP address such as 17 or 18.
  5. Ensure all IP digits match except the last two.
  6. Contact DTF Station support if issues persist.

Step Three – Language Selection and Port Setup

Watch this part5:43
  1. Navigate to the last main tab on the right side.
  2. Click the last subtab.
  3. Select the first icon to connect the printer.
  4. Select the correct Ethernet port from the dropdown menu.
  5. Enter the full IP address, excluding 10 as the last two digits.
  6. Click the save button on the left side.
  7. Click OK.
  8. Close the pop-up window.
  9. Wait for a solid green connection indicator.
  10. Click the second button from the top.
  11. Select English from the dropdown menu.
  12. Click the right-side button.
  13. Click OK.
  14. Close DTF Station Pilot.
  15. Reopen the program to apply the language change.

Step Four – Setting Parameters

Watch this part6:44
  1. Open DTF Station Pilot.
  2. Review all parameter settings shown in the setup video.
  3. Match each setting exactly as demonstrated.
  4. Ensure the Spot Color option is unchecked.
  5. Adjust the print start position based on film loading.
  6. Measure the distance from the left side to the start of the film.
  7. Set the print start position between 50 and 70 if the film is centered.
  8. Click Save to store the settings.
  9. Press the Home button to verify the carriage returns to the home position.

Final Setup and Verification

Watch this part8:21
  1. Right click the DTF Station Pilot icon in the taskbar.
  2. Select Pin to taskbar.
  3. Close the Pilot program.
  4. Reopen the program.
  5. Confirm the connection remains active.
  6. Proceed to the next setup video.

4. NeoStampa Setup

  1. 0:00Step One – Downloading and Installing Neostampa
  2. 2:07Step Two – Dongle Activation
  3. 3:43Printer Driver and Connection Setup
  4. 4:40Step Three – Printer Scheme and ICC Profile Setup
  5. 8:46Step Four – Media Setup and Cost Calculation
Written steps5

Step One – Downloading and Installing Neostampa

Watch this part0:00
  1. Verify that the quick start guide PDF is available.
  2. If the quick start guide PDF is missing, request it from the dealer.
  3. Doubleclick the quick start guide PDF to open it in a web browser.
  4. Scroll down the document.
  5. Click Importing Resources.
  6. Open the Neostampa folder.
  7. Locate the Neostampa RIP for the R2 Pro.
  8. Click Download.
  9. Click Download again to confirm.
  10. Allow the Neostampa installer to download.
  11. Note that the version number may vary depending on release timing.
  12. Doubleclick the downloaded Neostampa installer file.
  13. Select the desired language.
  14. Click OK.
  15. Accept the license agreement.
  16. Click Next.
  17. Click Next again.
  18. Click Install.
  19. Wait for the installation to complete, allowing up to 10 minutes.
  20. Click Finish when installation is complete.

Step Two – Dongle Activation

Watch this part2:07
  1. Insert the Neostampa dongle into the computer.
  2. Confirm the dongle indicator light turns green.
  3. Open Neostampa Delta.
  4. Click Yes on any system prompts.
  5. Wait for the software to load during first-time dongle initialization.
  6. Enter the required account details in the dongle registration window.
  7. Click Continue.
  8. Check the email inbox for a verification code.
  9. Locate the email sent from Neostampampa or inedit.com.
  10. Enter the verification code.
  11. Click Continue.
  12. Enter printer details.
  13. Select Prestige R2 Pro.
  14. Add any additional printers if applicable, such as Prestige XL2.
  15. Click Request Trial.
  16. Confirm activation success message.
  17. If validation fails, remove all USB devices except the dongle.
  18. Restart the computer.
  19. Reopen Neostampa.
  20. Click Continue Trial.
  21. Click OK.

Printer Driver and Connection Setup

Watch this part3:43
  1. In the driver setup dialog, click Add.
  2. Select DTF Station.
  3. Choose the appropriate printer driver.
  4. Click Install.
  5. Click OK.
  6. Select TCP IP port as the connection type.
  7. Click Close.
  8. Click Help at the top menu.
  9. Select Activation Keys.
  10. Verify the license status is valid.
  11. Click Info.
  12. Confirm the dongle status is active.
  13. Review the dongle expiration date.

Step Three – Printer Scheme and ICC Profile Setup

Watch this part4:40
  1. Locate the quick start guide.
  2. Select the Prestige R2 Pro resources.
  3. Click the Important Resources QR code.
  4. Doubleclick Neostampa.
  5. Select the printer model.
  6. Review the available print modes.
  7. Download the 720x1800 print mode.
  8. Download the 720x2400 print mode.
  9. Open the download folder.
  10. Right click each downloaded file.
  11. Select Extract All.
  12. Move extracted folders to the desktop if desired.
  13. Open Neostampa.
  14. Click New Job.
  15. Select DTGDTF as the document type.
  16. Select the printer.
  17. Click OK.
  18. Click the three-dot icon to open Scheme Manager.
  19. Click Add.
  20. Navigate to the extracted 720x1800 folder.
  21. Open the subfolder.
  22. Doubleclick the CPS file.
  23. Select the scheme.
  24. If prompted with printing mode not supported, proceed to adjust settings.
  25. Select Five Color mode.
  26. Select the correct quality setting.
  27. Ignore pass settings.
  28. Open Mode Colors.
  29. Change the orange color to white.
  30. Click OK.
  31. Click Save.
  32. Click Yes.
  33. Repeat the process for the 720x2400 scheme.

Step Four – Media Setup and Cost Calculation

Watch this part8:46
  1. Click New Job.
  2. Select the printer and scheme.
  3. Click OK.
  4. Under predefined sizes, verify media width.
  5. Change the unit of measurement if needed.
  6. Set media width to 13 inches.
  7. Leave media length unchecked.
  8. Leave margins unchecked unless required.
  9. Click New to create a media profile.
  10. Enter the media name.
  11. Change media color RGB values to 105.
  12. Save the media profile.
  13. Add additional media profiles as needed.
  14. Open the Control Center.
  15. Open Preferences if printers or schemes are missing.
  16. Set currency.
  17. Adjust measurement units.
  18. Set decimal precision to two.
  19. Check status for all services.
  20. Open Data Sources.
  21. Enter port 127.0.0.1:27001 if missing.
  22. Click Add.
  23. Confirm the data source is active.
  24. Open Consumables.
  25. Select the printer.
  26. Select the correct film under Materials.
  27. Set film width to 13 inches.
  28. Uncheck roll option if adjusting length.
  29. Set length to 109 yards or 100 meters.
  30. Enter material cost.
  31. Click Save.
  32. Close the window.
  33. Import an image using Add File or drag and drop.
  34. Confirm TCP IP is selected as the connection.
  35. Click Nesting.
  36. Set margins to 0.25.
  37. Center images as needed.
  38. Click Print.
  39. Monitor the progress bar.
  40. Return to Control Center.
  41. Open Consumables.
  42. Open the Inks tab.
  43. Select all inks.
  44. Click Add Price.
  45. Enter ink cost.
  46. Apply to all.
  47. Click Save.
  48. Review print history and job details.
  49. Adjust media selection if costs display incorrectly.
  50. Reprint the job.
  51. Review total job costs in Control Center.
  52. Adjust columns or export print history if needed.

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