Prestige XL2 Pro

Prestige XL2 Pro - Operation Guide

Every step links to its own moment in the videos, so you never hunt for the right part again.

45 steps
324 instructions
6 videos
6 chapters
Updated 2026-02-17

Installation & setup guideThe full manual, beyond first setup. · All manuals

1. Safety Tips

Written steps1

General Safety and Equipment Guidelines

Watch this part0:06

What you need

Phoenix Air HEPA filter replaced monthly
Phoenix Air charcoal filter replaced monthly
L2 Purifier filters replaced monthly
Miro 13 filters replaced monthly
Workspace ventilation present
Powder returned to bag after daily use
Optional personal protective equipment available
Local dealer contact available for material safety data sheets

Replace the Phoenix Air filter monthly.
Replace both the HEPA filter and the charcoal filter during each monthly replacement.
Apply the same monthly filter replacement schedule to the L2 Purifier and the Miro 13.
Ensure proper ventilation in the workspace even if the machine has a built-in purifier.
Open a window or use a fan to maintain airflow around the equipment.
At the end of each printing day, return unused powder back into its original bag.
Store the powder properly to maintain product longevity and user safety.
Consider wearing protective equipment such as gloves, eyewear, or a face mask for added safety.

2. Pilot Software Basics

Written steps12

Accessing Settings and Suction Configuration

Watch this part0:04

Open DTF Station Pilot.
Navigate to the Settings tab.
Locate the Suction setting.
Set Suction to Off to enable vacuum only when the print head carriage moves onto the media.
Use Open only if constant vacuum suction is required.

General Print Settings

Watch this part0:37

Locate Print Speed.
Select High for fastest production speed.
Select Middle for improved print quality if needed.
Locate Print Direction.
Leave Print Direction set to Bidirectional to allow printing on left and right passes.
Change Print Direction to Left or Right to print on a single pass and increase color accuracy.

Pre-Flashing and Auto Clean Settings

Watch this part1:08

Locate Pre-Flashing.
Set Pre-Flashing to Open.
Allow ink to pre-fire onto the capping station before printing or nozzle checks.
Locate Auto Clean.
Leave Auto Clean set to Close.
Understand that the print head carriage will automatically stop after 10,000 passes.
Select Clean Flush for quick pre-flashing into the capping station.
Select Clean Weak for standard cleaning.
Select Clean Normal for longer cleaning with increased pump pressure.
Select Clean Strong for extended cleaning duration.

Carriage Margin Settings

Watch this part2:06

Locate Carriage Margin Type.
Set Type to Together.
Allow the carriage to move only within the image width.
Locate Auto Reset.
Set Auto Reset to Yes to reset carriage width after each image.
Leave Auto Reset enabled to prevent unnecessary wide carriage movement.

Media Settings and Print Start Position

Watch this part2:38

Locate Media Settings.
Set Print Start Position based on media loading.
Measure the distance from the print head home position to the start of the media.
Enter the measured value, typically 50 mm on standard setups.

Confidence Strip Settings

Watch this part3:10

Locate Confidence Strip settings.
Enable Confidence Strip to ensure CMYK inks remain active.
Set Mode to Wetting as the minimum recommended option.
Use Status to perform a nozzle check if required.
Use Wetting and Status together for maximum print stability.
Set Position to the side closest to the print head home position.
Avoid selecting the opposite side or both sides to prevent slower print speeds.
Set Strength to Normal.
Adjust Strength to Strong only if additional ink flow is required.
Set Strip Width to 3 mm or adjust as needed.
Set Distance to at least 1 mm away from the printed image to allow proper cutting.

Print Overlap Settings

Watch this part4:44

Locate Print Overlap settings.
Select Light mode for fastest daily production.
Select Normal or Depth for higher resolution output.
Select Super Occlusion only when maximum resolution is required, noting reduced speed.
Choose Fog type for speed-focused printing.
Choose Strong A type for quality-focused printing.

Ink Charge and Print Settings

Watch this part5:16

Locate Ink Charge.
Use Ink Charge during initial ink filling or to resolve clogging.
Allow ink to pump into the waste bucket during Ink Charge.
Locate Print Settings.
Set Print Mode to CW for color and white printing.
Use 4C only when printing color without white ink.

Color Control and Ink Density

Watch this part5:49

Locate Color Control.
Set Color Control to Normal for standard printing.
Select W to print white ink only.
Select Color to print color inks only.
Locate Ink to Deepen.
Leave Ink to Deepen turned Off by default.
Enable higher modes only if prints appear lighter than intended.

Mirror Print and Global Ink Settings

Watch this part6:55

Leave Mirror Print disabled if mirroring is handled in DigiRIP.
Enable horizontal mirror only if required.
Locate Global Ink Setting.
Enable Global Ink Setting to increase ink output.
Double white ink only when necessary.
Understand that doubling white ink significantly reduces print speed.

Spot Color and Performance Comparison

Watch this part7:27

Locate Spot Color.
Disable Spot Color if the enable box is checked.
Save settings after disabling Spot Color.
Review print speed when Global Ink Setting is enabled.
Right-click the image and check Task Info for print time.
Compare current print speed to previous jobs for performance evaluation.

Restoring Default Ink Settings

Watch this part8:09

Cancel the active print job.
Return to Global Ink Setting.
Set ink multiplier back to one.
Disable Global Ink Setting.
Click Save to apply changes.
Confirm print speed returns to normal values.

3. Basic Menu & Features Overview

Written steps10

Touchscreen Basics and Common Controls

Watch this part0:00

Allow the touchscreen to wake from sleep by lightly tapping the screen.
Avoid pressing hard on the screen to prevent damage.
Identify the primary control buttons: Ink Charge, Head Cleaning, and Nozzle Check.

Ink Charge and Head Cleaning Functions

Watch this part0:34

Tap Ink Charge to fill the print head with ink.
Allow the carriage to move to the home position while ink is pulled into the capping station and pushed to the waste ink bottle.
Tap Cancel to stop the ink charge process.
Tap Head Cleaning to perform a weak cleaning cycle.
Allow the wiper blade to clean the print head surface and drain excess ink from the capping station.

Nozzle Check Operation and Verification

Watch this part1:08

What you need

Good nozzle check pattern appears as small horizontal dots forming a solid square
Broken or missing lines indicate the need for ink charge and weak head cleanings

Tap Nozzle Check to move the carriage over the media and print a nozzle pattern.
Perform a nozzle check before every print.
Perform another nozzle check if printing was paused for 20 minutes or longer.
Ensure DTF Station Pilot is open and connected before running a nozzle check.
Ensure the printer cover is closed before running a nozzle check.

Manual Carriage Movement and Reset

Watch this part1:46

Tap the left or right arrow once to lift the carriage from the capping station.
Press and hold the left or right arrow to slide the carriage manually.
Tap the carriage reset icon next to the nozzle check button to return the carriage to the home position.
Always return the print heads to the home position to prevent clogging.

Media Movement and Pinch Roller Controls

Watch this part2:25

Use the down arrow to advance the film.
Use the up arrow to retract the film.
Tap the Load/Unload Media icon to lift or lower the pinch rollers.
Use the electric lever switch on the back right side of the printer to lift or lower pinch rollers when loading media from the rear.

Pause, Cancel, and Film Motor Controls

Watch this part3:02

Tap Pause to temporarily stop printing.
Tap Resume to continue printing.
Tap Cancel to stop the print job completely.
Set the film motor switch to 1 to allow automatic film release with tension control.
Set the motor switch to 0 to turn the motor off.
Set the motor switch to 2 to reverse the takeup reel when unloading media.

Auto Wet Cap System

Watch this part3:39

What you need

Cleaning solution bottle is at least half full
No air bubbles present in the capping station

Allow the printer to remain idle and parked in the home position for two hours to activate automatic wet capping.
Ensure the cleaning solution bottle below the printer is at least half full.
Open the right side panel and press the silver Auto Wet Cap button to activate the system manually if needed.

Settings Menu Overview

Watch this part4:14

Open the Settings panel on the touchscreen.
Review available controls for bed temperature, vacuum intensity, white ink circulation, environment readings, and LED lighting.

Heat, Vacuum, and White Ink Management Settings

Watch this part4:50

Adjust front and back bed heaters under Heat Settings.
Ignore the middle heater setting, as it is disabled on the XL2 Pro.
Set front and back heaters between 35°C and 45°C.
Adjust bed vacuum intensity under Vacuum Settings as needed.
Leave white ink stirring and circulation settings at default unless performing initial ink charge or flushing.

Environment Display, Lighting, and Safety Sensor

Watch this part5:34

View room temperature and humidity using the Environment icon.
Tap the Light On/Off icon to control the internal LED lighting.
Press the Head Strike Sensor Activation button below the touchscreen to enable the laser safety system.
Allow the laser system to stop the carriage automatically if an obstruction is detected on the print bed.

4. How to Send a Print w/ NeoStampa

Written steps5

Create a New Print Job

Watch this part0:00

Pin the Neosta software icon to the taskbar for easy access.
Open Neosta.
Click New Job.
Select your printer.
Select the print scheme.
For this example, select Prestige R2 Pro and 720 x 800.
Click OK.

Import Images

Click Add File.
Select the image or images to import.
To import multiple images, hold the Control key while selecting files.

Resize, Rotate, and Duplicate Images

Watch this part0:52

Select an image that is too large.
Adjust the resize settings from the top toolbar.
If the image remains outside the print bounds, click the Rotate icon.
Verify the image is within the printable area.
Repeat resizing as needed for remaining images.
To duplicate an image, select it.
Click Copy.
Click Paste.
Repeat duplication as required.

Nest Images

Watch this part1:41

Click the Nest icon.
Set the minimal separation value to 0.25 in.
Click OK.
Allow Neosta to automatically align images to minimize media waste.

Print Job Setup and Execution

Watch this part2:00

Click the Print icon located at the top or bottom right.
In the print dialog window, verify the connection is set to TCP IP port.
If TCP IP port is not selected, click Configure.
Select TCP IP port as the connection.
Leave the job processing method set to Process and Send Simultaneously.
Verify system RAM and performance if using an alternate processing method.
Click Print to send the job.

5. Operating w/ Mrio 24

Written steps11

Overview and Preparation

Watch this part0:00

Refer to daily maintenance videos for shaking the white ink bottle, turning the printer on, circulating white ink, filling ink, and performing two head cleanings.
Open DTF Station Pilot and perform a nozzle check.
Verify the nozzle check pattern is clean and complete.
If the nozzle check prints on the media guide or too far from it, reset and adjust the print start position.
Set the print start position close to the media guide to maximize print width.
Confirm nozzle check quality to prevent banding and color inaccuracies.

Positioning the Miro 24 and Film Setup

Watch this part1:32

Move the Miro 24 to the front of the printer.
Raise the preheating platen.
Adjust the platen height using the screws so the film touches the preheating platen during printing.
Align the preheating platen to the center of the film, not the printer bed.
Press the down button on the printer control panel to release the film.
Lock the Miro 24 wheels to prevent movement.

Powder Station and Film Advancement Setup

Watch this part2:09

Remove the media wheel from the powder station.
Measure the film width.
Semi-tighten the media wheel to allow adjustment during printing.
Avoid overtightening to prevent bending the rod.
Press the down button to advance the film to the edge of the preheating platen.

Power and Preheating Setup

Watch this part2:58

Verify the Miro 24 power is plugged in.
Turn on the Miro 24 power.
Turn on the preheating power.
Set the preheating temperature to 50°C initially.
Increase the temperature up to 80°C only if powder residue does not release easily.
Open Neosta and send the print job.

Feeding Film Into Heating Chamber

Watch this part3:35

Pause printing when the film reaches the edge of the preheating platen.
Open the heating chamber cover.
Feed the film into the heating chamber.
Use the provided clamps to hold the film down.
Gently pull the film toward the back.
Resume printing.

Powder Application and Main Heating

Watch this part4:36

Pause printing when the printed image reaches the bottom of the powder station.
Attach the media wheel to the grooved section of the powder station.
Pour a small amount of powder into the media wheel.
Pull the clamp to the edge of the oven.
Close and lock the heating chamber cover.
Resume printing.
Turn on main heating and shaking power.
Set the main heating temperature to 135°C.
Adjust shaking speed using the control knob.

Takeup Reel and Auto Mode Operation

Watch this part5:42

Turn on the takeup reel motor.
Manually pull the film toward you as slack is created.
Continue pulling until the film reaches the takeup reel motor.
Remove clamps once sufficient slack is created.
Feed the film under the tension rod.
Tape the film to the takeup reel.
Add additional powder up to the media wheel rod height without overfilling.
Confirm the printer is operating in auto mode.
Stay nearby during initial operation if this is your first time using the shaker.

Advancing Film After Print Completion

Watch this part7:17

Open DTF Station Pilot.
Navigate to the Print tab.
Select Past Job or view the current job print speed.
Note the linear speed value.
Click Advance Film.
Set the advancing increment to 300 mm.
Match film feed speed to the job speed.
Press Forward.
Increase the advancing increment to 300 to 500 mm as needed.
Cut the film once pinch rollers stop.

Final Film Curing and Removal

Watch this part8:27

Feed the film into the powder station carefully.
Avoid moving the film too quickly to prevent undercuring.
Turn off takeup reel power once the printed section reaches the shaking paddle.
Slowly release the remaining film.
Drop the final section into the powder station.
Allow curing for 1 to 2 minutes.
Reduce shaking intensity.
Turn off shaking and preheating power.
Manually rotate the takeup reel or use motor options to remove the film.
Wear gloves due to high film temperature.
Roll film slowly to prevent sticking.
Remove the film core and cut transfers.

End of Day Maintenance for Miro 24

Watch this part10:05

What you need

Perform daily to extend fan and filter lifespan
Replace purifier filter, air vent filter, and fabric top cover monthly
Replace filters if visibly saturated
Keep spare filters available

Open the main oven chamber.
Turn off all power except main power.
Leave purifier running for at least 5 minutes.
Detach the Miro 24 from the printer.
Lower the preheating platen.
Turn off main power.
Wipe inside the heating chamber using a lint-free cloth and isopropyl alcohol.
Clean glycerin buildup, focusing on the right side wiring area.
Wipe the top oven surface.
Clean the outer filter cover.
Open the filter cover and clean around the fan area.

Powder Station Cleaning and Storage

Watch this part13:24

Clean the preheating platen with isopropyl alcohol.

6. A Deep Dive into NeoStampa

Written steps6

Import, Modify, and Save Image and Job Files

Watch this part0:00

Click New Job.
Select the printer and scheme.
For this example, select Prestige R1 and the 720x440 scheme.
Import images using one of the following methods:
Click Add File and select an image.
Drag and drop an image from the desktop.
Click Open Job and select an image.
Observe that each import method creates a new job tab.
Select the first job tab.
Resize images as needed.
Create copies of images using copy and paste.
Click Nesting.
Set the margin to 0.25 to allow space for cutting.
Click File.
Click Save.
Choose a save location and save the file as a CPS file.
Close the first job tab.
Select the second job tab.
Import a new image.
Resize and rotate the image as needed.
Create copies using Ctrl + C and Ctrl + V.
Click Nesting and adjust margins.
Click Print.
Save the file as a PRT file.
Close the job tab.

CPS vs PRT File Behavior

Watch this part3:23

Locate the saved CPS file on the desktop.
Double click the CPS file to reopen it in Neosta.
Verify all images are loaded and editable.
Ensure the correct scheme is selected.
Click Print to generate a PRT file.
Locate the saved PRT files on the desktop.
Do not move or use the PRT files until processing is complete.
Attempt to import a PRT file into Neosta.
Observe the error message.
Confirm that CPS files open in Neosta and PRT files open only in DTF Station Pilot.