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Prestige R2 Pro

Prestige R2 Pro - How to Replace the Encoder Strip

Every step links to its own moment in the video, so you never hunt for the right part again.

  • 11 steps
  • 37 instructions
  • 1 video
  • Updated 2026-04-20

User manualThe full manual, beyond first setup. · All manuals

Encoder Strip Replacement Guide – Prestige R2 and Prestige R2 Pro

  1. 0:00Overview and Required Items
  2. 0:40Access the Encoder Strip
  3. 1:09Remove the Old Encoder Strip
  4. 1:49Secure the Encoder Strip
  5. 2:32Power On and Initial Check
  6. 3:21Final Calibration
Written steps11

Overview and Required Items

Watch this part0:00

What you need

  • Gloves
  • Lint-free cloth
  • Phillips screwdriver
  • Replacement encoder strip
  • Isopropyl alcohol (90% or higher)
  • Do not use power drills

Prepare the Printer

  1. Press and hold the Up Arrow key to remove any film from the printer bed.
  2. Press the Left Arrow key once and then press and hold it.
  3. Release the Left Arrow key when the carriage moves to the center of the printer bed.
  4. Turn the printer off.

Access the Encoder Strip

Watch this part0:40
  1. Open the left side printer cover.
  2. Locate the screws securing the encoder strip metal plate.
  3. Remove the screws and hold onto the metal plate.
  4. Open the right side printer cover.
  5. Locate the screws securing the encoder strip metal plate.
  6. Remove the screws and hold onto the metal plate.

Remove the Old Encoder Strip

Watch this part1:09
  1. With all four screws removed, slide the encoder strip out slowly.
  2. Do not remove the encoder strip too quickly.
  3. Avoid damaging the encoder strip sensor on the print head carriage.

Install the New Encoder Strip

  1. Slide the print head carriage closer to the left side.
  2. Begin inserting the new encoder strip.
  3. Locate the encoder strip sensor on the print head carriage.
  4. Thread the encoder strip through the encoder strip sensor groove.
  5. Continue threading the strip into the groove across the printer.
  6. Once the strip reaches the left side, stop insertion.

Secure the Encoder Strip

Watch this part1:49
  1. Reinstall the metal plate on the left side.
  2. Secure it with screws.
  3. Reinstall the metal plate on the right side.
  4. Secure it with screws.

Clean and Inspect the Encoder Strip

  1. Use a lint-free cloth to clean the encoder strip.
  2. Inspect the strip for scratches or damage.
  3. Use isopropyl alcohol as needed for cleaning.

Power On and Initial Check

Watch this part2:32

What you need

  • If errors occur, inspect encoder strip alignment in the sensor
  • Ensure encoder strip is properly seated
  1. Close all printer covers.
  2. Turn the printer power on.
  3. Monitor printer movement during startup.
  4. Connect the printer software.
  5. Watch for any error messages.

Technician Escalation

What you need

  • If further assistance is required, contact a DTF Station technician
  • Keep the print head capped on the capping station while waiting for support

Movement Verification

  1. Press the Left Arrow key once and hold it to move the carriage left.
  2. Press and hold both Left and Right Arrow keys to move the carriage back and forth.
  3. Confirm smooth and normal movement.

Final Calibration

Watch this part3:21
  1. Press Enter.
  2. Perform the X motor gear ratio procedure.
  3. Refer to the X motor gear ratio instructional video for guidance.

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