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Prestige R2 Pro

Prestige R2 Pro - How to Replace the Daughterboard / Carriage Board

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  • 14 steps
  • 45 instructions
  • 1 video
  • Updated 2026-04-20

User manualThe full manual, beyond first setup. · All manuals

Prestige R2 Pro Daughter Board Replacement Guide

  1. 0:01Overview and Preparation
  2. 0:36Access the Daughter Board
  3. 1:09Disconnect Cables from the Daughter Board
  4. 1:53Install the New Daughter Board
  5. 2:51Inspect Ribbon Cables
  6. 3:35Return Adapter and Reconnect Cables
  7. 4:39Prevent Carriage Docking
  8. 5:14Final Power-On and Verification
Written steps14

Overview and Preparation

Watch this part0:01
  1. Start with the printer powered on.
  2. Remove the two screws on the top of the printer.
  3. Open the printer lid fully.

Move Carriage to Service Position

  1. Press the Left Arrow key once to release the carriage from the capping station.
  2. Press and hold the Left Arrow key to move the carriage to the center of the printer bed.
  3. Press the Emergency Stop button to turn the printer off.

Access the Daughter Board

Watch this part0:36
  1. Using a screwdriver, loosen the two screws on the left side of the daughterboard cover.
  2. Loosen the two screws on the right side of the daughterboard cover.
  3. Remove the daughterboard cover.

Remove the Adapter and Document Connections

  1. Locate the adapter on the daughter board.
  2. Carefully pull the adapter straight upward to remove it.
  3. Do not wiggle the adapter to avoid damaging the pins.
  4. Take a clear picture of all cable connections for reference.

Disconnect Cables from the Daughter Board

Watch this part1:09
  1. Remove the first cable by pulling straight upward from the plastic connector.
  2. Remove the second cable by pulling from the plastic connector.
  3. Remove the third cable by pulling from the plastic connector.
  4. Remove the socket cable by pushing the release lever and pulling the connector out.
  5. Never pull cables by the wires.

Remove the Daughter Board

  1. Remove the four screws securing the daughter board.
  2. Remove the daughter board from the printer.

Install the New Daughter Board

Watch this part1:53
  1. Position the new daughter board into place.
  2. Align the mounting holes.
  3. Install the four screws loosely.
  4. Do not fully tighten the screws until all four are seated.

Transfer Ribbon Cables

What you need

  • Contact points should be evenly seated
  • Contact points should be barely visible
  • Uneven or partially seated cables are incorrect
  1. Transfer ribbon cables one at a time from the old board to the new board.
  2. Match each cable to the correct port using the reference photo.
  3. Ensure the blue tape side of the ribbon cables face each other.
  4. Align the ribbon cable teeth with the port.
  5. Press straight down with firm pressure to seat the cable fully.

Inspect Ribbon Cables

Watch this part2:51
  1. Inspect ribbon cable contact points.
  2. Look for bent or lifted contacts.
  3. Do not reuse damaged ribbon cables.

Return Adapter and Reconnect Cables

Watch this part3:35
  1. Plug the adapter back into the old daughter board for return to DTF Station.
  2. Using the reference photo, reconnect all cables to the new daughter board.

Initial Power-On Safety Check

What you need

  • If a red light is present, cables are not connected correctly
  1. Release the Emergency Stop button to power the printer on.
  2. Immediately watch the daughter board area.
  3. Quickly look for a red indicator light.

Prevent Carriage Docking

Watch this part4:39
  1. Press the Emergency Stop button again to turn the printer off before the carriage docks.
  2. Do not allow the carriage to dock with the daughterboard cover removed.

Reinstall Daughter Board Cover

  1. Place the daughterboard cover back onto the printer.
  2. Tighten two screws on the left side.
  3. Tighten two screws on the right side.

Final Power-On and Verification

Watch this part5:14

What you need

  • No red light present
  • Daughter board replacement successful
  1. Turn the printer back on.
  2. Allow the carriage to dock onto the capping station.
  3. Look through the cover slits to verify no red light is visible.

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