Prestige R1 - Print Head Test: Swapping the Damper Positions

SECTION (00:00:33) Tools and Prep SECTION (00:01:18) Swap the Black and Yellow Dampers

1. Use a clip to clamp the Yellow and Black ink tubes
2. Carefully wiggle the Yellow and Black dampers out of the print head
3. Hold dampers by the plastic outer frame only
4. Do not press the clear damper belly
5. Swap the damper positions (Black goes where Yellow was, Yellow goes where Black was)
6. Reinsert both dampers securely into the print head
7. Do not push too hard to avoid affecting print head height SECTION (00:01:52) Restart, Prime, and Clean
8. Open the clip to unclamp the Yellow and Black ink tubes
9. Fold the print head cables back inside the carriage
10. Remove the paper towels
11. Turn the printer back on
12. Confirm cables are tucked in so they will not snag on the outer cover
13. Wait for the printer to reach Idle
14. Run Fill Ink for at least 20 seconds
15. Press Cancel to stop Fill Ink
16. Run two Head Cleanings back to back SECTION (00:02:45) Nozzle Check After the Swap
17. Open DTF Station Pilot
18. Double check Print Start Position in the Settings tab
19. If cables are not fully tucked in and could snag, reinstall the cover before continuing
20. Perform a nozzle check
21. If patterns match the video example, you can start printing and monitor results
22. If Yellow shows Black in the nozzle check, run additional head cleanings until the pattern clears SECTION (00:03:25) Return Printer to Normal Configuration
23. Move the carriage to the center
24. Turn off the printer power
25. Reinstall the print head cover
26. Turn the power back on SECTION (00:03:25) Change Ink Spray Order in Pilot (Black and Yellow)
27. Open DTF Station Pilot
28. Go to the Advanced tab
29. Enter password 61es
30. Go to Base Color
31. Change Channel 1 from Black to Yellow
32. Change Channel 4 from Yellow to Black
33. Go to File and click Save SECTION (00:04:19) Print a Test Page in DigiRip for Verification
34. Open DigiRip
35. Go to Devices
36. Select Quick Test Print or Print Test Page
37. Scroll and select the Cadlink test page
38. Click OK
39. Resize or rotate the image as needed
40. Click Print
41. After printing, remove the film and review the test page
42. Confirm the correct colors printed in the correct locations
43. Cure the print as needed
44. Take a photo and share it with the DTF Station technician team SECTION (00:04:19) Finish

• This helps determine if the issue is the print head or another component
• This is useful if one channel suddenly drops even after replacing the damper
• This example swaps the Black and Yellow dampers
• Prepare the required tools shown in the video
• Open the front cover
• Remove the film from the printer bed
• Move the print head carriage to the center of the bed
• Turn off the printer power
• Remove the print head cover
• Do not press down on the carriage to avoid altering carriage height
• Place paper towels around the work area to prevent ink spillage
• Gently unfold the carriage cables to access the dampers
• Do not pinch or pull cables hard
• Use the nozzle check and test print results to confirm whether the issue follows the damper/channel or stays with the print head
• Share your photos with your technician for next-step guidance