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Prestige R1

Prestige R1 - How to Test and Replace Dampers

Written out step by step, with the video alongside.

  • 1 step
  • 36 instructions
  • 1 video
  • Updated 2026-04-20

Prestige R1 – How to Test and Replace Dampers

SECTION (00:00:00) Overview and Purpose

Written steps1

Before you start

SECTION (00:00:30) When to Test Dampers SECTION (00:00:45) Common Symptoms of a Faulty Damper SECTION (00:01:15) Symptoms That May Not Be Damper-Related SECTION (00:01:40) Important Notes Before Damper Testing SECTION (00:02:00) Handling Precautions SECTION (00:02:15) Preparation

What you need

  • This guide explains how to troubleshoot, test, and replace dampers on the Prestige R1 DTF printer
  1. Remove the film from the printer bed
  2. Move the print head carriage to the center
  3. Turn off the printer power
  4. Remove the print head cover carefully SECTION (00:02:45) Cable Safety SECTION (00:03:05) Workspace Protection SECTION (00:03:30) Removing and Testing Dampers
  5. Gently wiggle each damper out from left to right
  6. Hold the damper by the outer plastic only
  7. Point the damper downward briefly to check for leaks SECTION (00:03:50) Syringe Test Procedure
  8. Hold the damper upright
  9. Place the syringe over the damper opening
  10. Do not insert the syringe tip into the damper
  11. Pull ink slowly using suction only SECTION (00:04:20) Interpreting Damper Test Results SECTION (00:04:50) Reinstalling a Tested Damper
  12. Tilt the syringe to reduce air re-entry
  13. Reinsert the damper carefully into its slot
  14. Ensure it seats securely without excessive force SECTION (00:05:20) Checking White Dampers SECTION (00:05:50) Preparing for Damper Replacement
  15. Check ink bottle level and ensure sufficient ink
  16. Slightly loosen the ink bottle cap
  17. Detach the damper from the tube SECTION (00:06:30) Tube Preparation SECTION (00:06:55) Installing a New Damper
  18. Push the tube firmly into the new damper
  19. Hold the damper by the outer plastic only
  20. Slightly squeeze the tube to ensure a tight seal SECTION (00:07:25) Testing the New Damper
  21. Hold the damper upright
  22. Pull at least 5 ml of ink with a syringe
  23. Confirm airtight pressure and proper belly compression SECTION (00:07:55) Leak Checks SECTION (00:08:25) Reassembly
  24. Carefully reposition print head cables
  25. Reinstall the print head cover
  26. Avoid pressing down on the carriage SECTION (00:08:55) Post-Replacement Procedure
  27. Turn the printer back on
  28. Wait for idle status
  29. Perform an ink fill for at least 10 seconds
  30. Cancel the fill process
  31. Perform two consecutive head cleanings SECTION (00:09:40) Final Verification
  32. Load film back onto the printer bed
  33. Align media guides
  34. Close the cover
  35. Open DTF Station Pilot
  36. Perform a nozzle check SECTION (00:10:30)
  • Dampers regulate ink flow, filter contaminants, and eliminate air bubbles before ink reaches the print head
  • Faulty dampers can cause inconsistent spraying, missing nozzles, or banding
  • Do not test dampers frequently, as repeated removal causes wear
  • Test dampers only when symptoms persist after standard maintenance
  • Always rule out other causes before replacing dampers
  • Sudden loss of nozzles in one channel
  • Banding that appears during printing
  • One color channel completely missing while others print normally
  • Multiple head cleanings do not improve nozzle patterns
  • Nozzle patterns remain unchanged after each cleaning
  • All channels missing at once
  • Issues caused by print head dryness or wear
  • Ink starvation unrelated to individual channels
  • If all channels are missing, consult other troubleshooting guides or contact a DTF Station technician
  • Dampers on the same print head are interrelated
  • A missing cyan channel may be caused by magenta or black damper pressure
  • Missing black on the far right or white on the far left may indicate capping station misalignment
  • Verify the capping station is centered before testing dampers
  • Never grip a damper by the belly or transparent membrane
  • Always hold dampers by the outer plastic frame only
  • Squeezing the belly will cause ink spillage and internal damage
  • Do not press down on the carriage
  • Pressing downward can alter carriage height
  • Handle print head ribbon cables with extreme care
  • Do not pinch, pull, or bend cables forcefully
  • If cable damage is visible, photograph it and contact DTF Station before continuing
  • Place paper towels around the printer bed
  • Cover areas near the print head and cable connections
  • This prevents ink from spreading during damper removal
  • Inserting the syringe damages the internal gasket
  • Aim to pull at least 5 ml of ink
  • The damper belly should compress under suction
  • Proper damper: airtight pressure with smooth ink flow
  • Faulty damper: foamy ink, excessive air, or no belly compression
  • Some air inside the damper is normal and required for ink flow
  • Do not attempt to remove all air
  • Pushing too hard can affect print head height
  • Both white dampers are connected to the same ink system
  • If both white dampers are not airtight, the issue may not be the dampers
  • Record video evidence and contact DTF Station before replacing
  • Use scissors to slide the tube outward if needed
  • Cut close to the damper edge to preserve tube length
  • Inspect tube end for wear
  • Trim the tube cleanly and straight if needed
  • Uneven cuts can introduce air leaks
  • Tube extensions are included if extra length is needed
  • New dampers can be defective
  • Always test before reinstalling
  • Any ink leaking from the damper indicates gasket wear
  • Even minor leaks justify replacement
  • Wipe the gasket area and retest to confirm
  • If the print head was exposed for over 30 minutes, ink fill may take up to 30 seconds
  • If nozzle pattern is 90% or better, resume printing
  • If not, perform additional head cleanings or ink fills as needed
  • Monitor prints closely after damper replacement
  • Contact DTF Station if issues persist

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