- Turn the printer off.
- Move the waste tank to the side.
- Remove all screws securing the rear panel.
- Remove the rear panel.
- Clip the white ink line.
Move Carriage to Service Position
- Open the front cover.
- Open the bottom panel to expose the knob.
- Rotate and hold the knob counterclockwise.
- With your free hand, move the carriage to the center of the printer bed.
- Using a Phillips screwdriver, loosen the three screws on the carriage cover.
- Loosen the two screws on the right side of the cover.
- Completely remove the third screw on the right side.
- Remove the carriage cover.
- Identify the ink diverter.
- Put on gloves before continuing.
- Take a clear picture of all carriage cables for reference.
- Remove the three screws securing the carriage board.
- Carefully pull out the ribbon cables without wiggling.
- Remove the fourth screw to fully release the carriage board.
- Remove the four connected cables.
- Remove the remaining two ribbon cables using the same straight-pull technique.
- Tape all disconnected cables to the sides of the carriage to keep them out of the way.
- Remove the two screws securing the panel and remove the panel.
- Remove the two screws securing the bracket and remove the bracket.
- Lock all ink clips one by one.
- Lay a large amount of paper towels around the work area to catch ink.
Release Ink Diverter
- Locate and remove the two screws securing the ink diverter.
- Place additional paper towels underneath the diverter.
- Place a paper towel over the top of the carriage to protect electrical components.
- Tape the paper towel in place to prevent movement.
What you need
- Hold the left nozzle to prevent pressure loss
- Ink will spill if both tubes are disconnected without blocking a nozzle
- Using scissors, slowly pull the left ink tube off the diverter.
- Once loosened, remove the left tube completely.
- Hold the left nozzle closed with one finger.
- Slowly remove the right ink tube using the same technique.
Drain the Ink Diverter
- Use a cup or bowl to drain ink from the diverter.
- Remove the top paper towel.
- Unplug the two white dampers.
- Carefully pull the tubes upward to create working space.
- Replace the paper towel over the carriage.
What you need
- All tubes must be fully seated
- No loose tube connections
- Remove the bottom two ink tubes.
- Take the replacement ink diverter.
- Begin reconnecting all ink tubes to the new diverter.
- Push each tube fully until flush against the diverter.
What you need
- If a tube feels loose, cut the end straight for a snug fit
- If difficult to install, soak tube ends in hot water for a few minutes
Reinstall Ink Diverter and Components
- Clean any spilled ink.
- Remove the top paper towel.
- Lower the white ink tubes back into position.
- Secure the ink diverter with the two screws.
- Plug the two white dampers back in.
- Position the bracket over the ink tubes.
- Secure the bracket with two screws.
- Position the base plate carefully, ensuring no cables are pinched.
- Secure the base plate with two screws.
- Reinstall the carriage board.
- Secure the carriage board with four screws.
- Begin reconnecting all cables using reference photos.
- Align ribbon cable teeth with ports.
- Press straight down with even pressure to seat ribbon cables.
- Plug in all remaining cables.
- Remove all paper towels from the printer.
- Unlock all ink tubes.
- Unlock the white ink tube at the back of the printer.
- Reinstall the rear panel and secure it with screws.
- Reinstall the carriage cover and secure it with screws.
Completion
What you need
- Ink diverter replacement completed
- All cables reconnected
- All panels secured
- Ink tubes unlocked