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Prestige R1

Prestige R1 - How to Properly Tilt the Print Head Position

Written out step by step, with the video alongside.

  • 1 step
  • 7 instructions
  • 1 video
  • Updated 2026-04-20

TITLE Prestige R1 – Troubleshooting Color and White Vertical Alignment

PURPOSE (00:00–00:20) This guide explains how to troubleshoot vertical misalignment between color and white ink on the Prestige R1 by performing a vertical check and physically adjusting the print head position. SECTION (00:00–00:30) Before You Begin

Written steps1

Before you start

SECTION (00:30–01:10) Issue Overview SECTION (01:10–01:45) Performing the Vertical Check

What you need

  • If white ink is peeking left or right on the film, do not use this procedure • Left or right misalignment requires channel calibration instead • Contact a DTF Station technician before proceeding if unsure
  1. Load film onto the printer bed 2) Open DTF Station Pilot 3) Click the Calibration tab 4) Select the Head Install subtab 5) Choose Vertical Check 6) Click Test Print SECTION (01:45–02:10) Interpreting the Results SECTION (02:10–03:05) Preparing for Print Head Adjustment
  2. Move the print head carriage to the center of the bed 2) Turn off the printer power 3) Remove the print head cover carefully SECTION (03:05–03:55) Understanding the Print Head Screws SECTION (03:55–04:40) Adjusting the Print Head Tilt
  3. Loosen the two outer bottom screws slightly to create wiggle room 2) Loosen the two inner bottom screws 3) Loosen the two top screws slightly 4) Adjust the tilt by tightening or loosening the appropriate side SECTION (04:40–05:20) Securing the Print Head
  4. Tighten all four bottom screws evenly 2) Tighten the two top screws 3) Ensure the mounting plate is flush with the carriage SECTION (05:20–05:55) Rechecking Alignment
  5. Turn the printer power back on 2) Close the front cover 3) Perform the vertical check again SECTION (05:55–06:35) Final Verification
  6. Move the print head carriage to the center of the bed 2) Turn off the printer power 3) Reinstall the print head cover 4) Turn the printer back on SECTION (06:35–End) Test Print Confirmation
  7. Open DigiRip 2) Load a high-resolution alignment image 3) Click Devices 4) Select Print Test Page 5) Scroll down and choose Alignment 6) Print and verify proper color and white alignment SECTION (End)
  • Vertical misalignment appears as white ink peeking above or below the color layer • This is caused by the print head being physically tilted • A tilted print head causes CMYK and white layers to misalign vertically
  • Review the vertical check pattern in Pilot • Overlapping vertical CMYK and white strips should align perfectly • Misaligned strips indicate the print head is tilted
  • If strips are misaligned, the print head is tilted • In the example shown, the print head is tilted counterclockwise
  • Do not press down on the print head cover • Excess pressure can cause further misalignment
  • Four bottom screws control print head position • Larger outer screws fix the print head position • Smaller inner screws adjust the tilt angle • Two top screws secure the mounting plate
  • In the example, the left side screws were tightened to correct a counterclockwise tilt
  • Compare results to the previous test • Repeat adjustment steps if needed until alignment is correct

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