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Prestige R1

Prestige R1 - Hoson/Print Exp - How to Check Printer Status & Find Error Code

Written out step by step, with the video alongside.

  • 1 step
  • 3 instructions
  • 1 video
  • Updated 2026-04-20

Prestige R1 – How to Check Error Codes

SECTION (00:00:00) Accessing the Error Log

Written steps1

Steps

  1. Locate the blinking red light bulb icon in HosonSoft
  2. Click the light bulb icon
  3. Allow the log page to open SECTION (00:00:10) Identifying the Error Code
  • Review the log page
  • Locate the error highlighted in red
  • Use the highlighted entry as the error code reference

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