Digirip - How to Fix Print Exp/Hosonsoft Connection

1. This guide explains how to resolve connection errors between **DigiRIP** and **Hosonsoft (PrintExp)**.
2. This issue typically appears as an error on the job inside DigiRIP and prevents printing. VERIFY NETWORK SETTINGS IN HOSONSOFT

1. Open **PrintExp (Hosonsoft)**.
2. Click the **Advanced** tab.
3. Select **Advanced** again.
4. Click **Net Setting**.
5. Verify the correct **Ethernet** adapter is selected.
6. If multiple Ethernet options appear: Disconnect the Ethernet cable from the computer.
7. Close the Net Settings window once confirmed. CLEAR CACHE AND REINITIALIZE HOSONSOFT

• Observe which option disappears.
• Reconnect the cable and select the correct Ethernet option.

1. Close **PrintExp**.
2. Click **Yes** when prompted.
3. Reopen **PrintExp**.
4. Click **Yes** and **OK** through the startup prompts.

1. Click **Advanced**.
2. Select **Factory**.
3. Enter the required password.
4. Click **Operation**.
5. Select **Initialize**.
6. Watch the status indicator: Wait until it changes to **Ready**.
7. Close the Factory window. CLEAR ERRORS AND SEND JOB FROM DIGIRIP

1. Return to **DigiRIP**.
2. Click the **Clear Errors** icon.

1. Send the job again from DigiRIP.
2. Confirm the printing progress bar appears. VERIFY PRINTING IN HOSONSOFT

1. Go back to **PrintExp**.
2. Click **Print**.
3. Confirm the job status shows **Printing**.
4. Verify the progress percentage increases on the right side. FINAL NOTES END OF GUIDE

• If the connection issue persists after completing all steps:
• The issue may be network- or system-related.
• Contact **DTF Station Technical Support** for further assistance.

This completes the troubleshooting process for DigiRIP to Hosonsoft connection errors.