Digirip - Connecting to TCPIP Port: Part 2

00:00:01

1. Understand that this guide covers reason number two for TCP/IP 127.0.0.1 Port 9100 printing failures.
2. Use this procedure when firewall or antivirus software is not blocking the connection.
3. Verify whether the printer control software is configured to listen to the port.

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1. Use the Telnet client to test whether data can be sent to the printer port.
2. Confirm whether the local computer can establish a connection to the port.
3. Identify whether the printer control software is accepting data.

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1. Open the Windows Control Panel.
2. Select Programs.
3. Select Programs and Features.
4. Click Turn Windows features on or off.
5. Alternatively, click the Windows icon and type Turn Windows features on or off.
6. In the Windows Features dialog, scroll down.
7. Locate Telnet Client.
8. Check the Telnet Client option.
9. Click OK.
10. Wait for Windows to install the feature.
11. Confirm the message stating Windows completed the requested changes.

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1. Right-click the Windows icon.
2. Click Run.
3. Type cmd.
4. Click OK to open the Command Prompt.

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1. In the Command Prompt, type: telnet 127.0.0.1 9100
2. Press Enter.

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1. If a connection failed message appears, data cannot be sent to the port.
2. If the Command Prompt shows only a cursor with no error, the port is open and accepting data.

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1. Verify the printer control software is running.
2. Confirm the printer control software is connected to the printer.
3. Check that firewall or other software is not blocking the printer control software from accepting data.

00:02:58

1. Confirm that seeing only a cursor indicates a successful data connection.
2. Verify that printing to the port should function correctly.
3. Continue troubleshooting with Part 1 or Part 3 of the printer port configuration series if needed.